Phase 3: Attempt charging the case with an alternate charger and cable. If the case continue to isn't going to cost, it can be done that the situation alone is defective. You should mail it to us and arrange the alternative as soon as Possible.

Step three: Consider charging the situation with another charger and cable. If the situation nevertheless doesn't cost, it is feasible that the case alone is faulty. Please send out it to us and organize the replacement immediately.

Step two: Clear the charging ports on both the earbuds and the situation to get rid of any debris Which may interfere with the connection.

Step 2: Inspect the microphone holes for any blockages because of Grime. If existing, gently thoroughly clean them by using a delicate fabric.

Action three: Ensure the earbuds are worn properly. Posture them so that the microphone holes are usually not pressed against your skin or obstructed.

Step 1: Make sure that the ability adapter and USB Style-C cable are securely related. Action 2: Try and cost a distinct unit utilizing the similar charger and cable. If the other product also fails to demand, the issue may be With all the charger or cable, and They could have to be replaced.

If you working experience an important deviation with the envisioned battery daily life, the solution can be faulty. In this kind of cases, please Make contact with us to rearrange a alternative at your earliest convenience.

Be aware: This attribute can't be made use of In case the charging situation’s battery is minimal. If click here the case’s indicator light is red, cost it right up until the battery degree reaches medium or significant just before endeavoring to activate the lights consequences.

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Enable it to demand for about a single hour. When the indicator light-weight does not activate, there might be a inadequate connection between the earbuds as well as the charging case. Thoroughly clean the charging contacts and take a look at charging once again.

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Should these techniques fall short to resolve The problem, the earbuds could be defective. We advise you to definitely return the solution to us for any substitute as soon as possible.

Step 3: Should the functionality nevertheless isn’t responding, regulate the healthy of the earbuds to be sure These are securely positioned as part of your ear canal.